Misra Hartati, Yelsa Putri Aulia, Harpito, Fitriani Surayya Lubis, Nofirza
Shipping services play a crucial role in ensuring smooth operational processes and cost efficiency, particularly for a precast concrete manufacturing company in Riau that operates with a make-to-order system. However, the selection of shipping services has so far been based solely on the experience of the purchasing department, without clear criteria or prioritization systems. This has led to delays in material delivery, resulting in increased operational costs and failure to meet production targets. This study aims to provide the company with a method and relevant information for selecting an efficient and timely shipping service. This research uses hybrid methods combining Interpretive Structural Modeling (ISM) and the Simple Multi Attribute Rating Technique (SMART). Through the ISM method, four key influential criteria were identified: cost, availability of delivery units (trucks), timeliness, and delivery coverage area. These criteria were then used in the SMART method to assess 11 shipping service providers. The analysis shows that the most recommended shipping service is Lancar Jaya, with a score of 97.09, while the least recommended is Cakra, with a score of 40.15. These findings are expected to serve as a reference for one of the manufacturing companies in Riau in determining effective shipping service providers.
@article{05d32149-63d7-4349-a1c8-35616e353894,
title={Hybrid Ism and Smart Methods for Selection of Shipping Expedition },
author={Misra Hartati and Yelsa Putri Aulia and Harpito and Fitriani Surayya Lubis and Nofirza},
year={2026},
language={en}
}TY - JOUR TI - Hybrid Ism and Smart Methods for Selection of Shipping Expedition AU - Misra Hartati AU - Yelsa Putri Aulia AU - Harpito AU - Fitriani Surayya Lubis AU - Nofirza PY - 2026 LA - en ER -
Roger Rumbu
This paper provides a detailed investigation into the role of hot gas circulation in metallurgical fluid bed roasters, aiming to enhance heat and mass