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AI-Based Mental Health Applications for College Students: A Literature Review of Qualitative Findings of User Needs

Rinda Nurul Karimah, Prawidya Destarianto, Dia Bitari, Reza Putra Pradana

2026enartificial intelligencemental healthcollege studentsmobile applicationsuser needsqualitative research

Abstract

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College students around the world are experiencing increasing mental health challenges, and AI-based mental health applications are being adopted to provide scalable support. This systematic literature review synthesizes qualitative studies published between 2020 and 2025 on college students’ needs, preferences, and concerns when using AI-enabled mental health tools such as chatbots, adaptive modules, and mood trackers. Five dominant themes emerged: personalization and adaptability; privacy and confidentiality; accessibility and usability; emotional support and human-like interaction; and integration with campus ecosystems. Students highlighted the importance of transparent data practices, co-design processes, culturally sensitive content, and clear pathways linking digital tools to campus counseling and crisis services. The review identifies gaps including a lack of longitudinal evidence, limited research in low- and middle-income contexts, and minimal attention to intersectional differences. It concludes that effective AI-based mental health tools for students must prioritize participatory design, privacy and explainability, and close integration with institutional mental health services, supported by future longitudinal, cross-cultural, and equity-focused research.

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Cite This Work

@article{b45b13ce-081f-491f-93bb-7722c675322e,
  title={AI-Based Mental Health Applications for College Students: A Literature  Review of Qualitative Findings of User Needs  },
  author={Rinda Nurul Karimah and Prawidya Destarianto and Dia Bitari and Reza Putra Pradana},
  year={2026},
  language={en}
}
TY  - JOUR
TI  - AI-Based Mental Health Applications for College Students: A Literature  Review of Qualitative Findings of User Needs  
AU  - Rinda Nurul Karimah
AU  - Prawidya Destarianto
AU  - Dia Bitari
AU  - Reza Putra Pradana
PY  - 2026
LA  - en
ER  -

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